9 months ago

(Translated by Google) I am very satisfied with my shopping experience at Castiel! The waiter Krystal is friendly, professional and patient. She carefully introduced the style and quality of each diamond ring, which made me feel very relieved during the selection process.

(Original)
非常满意这次在 Castiel 的购物体验！服务员Krystal态度亲切、专业又有耐心，细心介绍每款钻戒的款式与品质，让我在挑选过程中感到非常安心

9 months ago

I discovered this store on XHS and contacted SA Yuna, who was incredibly helpful in booking my appointment to view rings at the Bukit Jalil outlet. On the day of my visit, SA Krystal assisted me—she was very friendly, patient, and took the time to explain all the details while offering great suggestions for my purchase. The service was excellent, and I would highly recommend this place to friends!

9 months ago

Got recommended by a friend, and it’s truly exceptional service by Krystal, very friendly and informative. Well explained to us about the diamonds information and gave us some suggestions based on our preferences. Would highly suggest this place to another friend in future.

9 months ago

I had an amazing experience at Castiel Diamond! The sales ambassador Jessie was incredibly helpful, patient, and professional throughout the entire process. She guided me step by step in customizing the perfect engagement ring, paying close attention to every detail and making sure it matched exactly what I had in mind. The final result was absolutely stunning — elegant, timeless, and beautifully crafted. I couldn’t be happier with the quality and service. Highly recommended for anyone looking for a truly special and personalized of diamond ring. Thank you, Castiel Diamond!

9 months ago

Good service by Claire.

9 months ago

Good service from Claire & Jessie, well explained on diamond information

9 months ago

Highly recommend Castiel Diamond. Whether it’s their service, professionalism, or the quality of their diamond rings, everything is top-notch. The first time we visited, we were assisted by Belinda — her service and explanations were very professional and thorough. During our second visit, Belinda wasn’t available, and her colleague Jessie attended to us instead. Even so, Jessie was also very friendly and professional. We really love their environment and overall atmosphere.

9 months ago

Good service provided by Claire. Very friendly and details explanation by her.
Overall excellent satisfaction.
♥️♥️

9 months ago

Had a great experience shopping at Castiel! Krystal was very helpful and friendly, patiently answering all the questions and making sure the customer found exactly they needed.

10 months ago

(Translated by Google) Miss Claire's service is very attentive and careful 😊👍

(Original)
Claire小姐姐的服务很细心和仔细😊👍

10 months ago

Highly recommended for purchasing your engagement ring!

The staff provides clear explanations about the different types of diamonds, and you can even customize your ring to match your ideal design.

Friendly service and a comfortable environment make the experience even better.

10 months ago

environment very nice，and Jessie Tan very nicely and very good in service

10 months ago

Good Service

10 months ago

(Translated by Google) After visiting many jewelry stores, I finally chose Castie because its styles are indeed more novel, and the salesperson was also very patient and introduced it in detail. If customization takes time, you can borrow it temporarily👍

(Original)
考察了蛮多间珠宝店，最后选择castie是因为它的款式的确比较新颖，SA也很耐心+仔细的介绍
如果定制需要时间还能够暂借👍

10 months ago

Professional diamond ring customization service. Variety option and each selection come with the purpose. Suggested!

10 months ago

Good service❤️

10 months ago

I recently purchased a diamond here and had a great experience. Krystal was very friendly and took the time to explain everything in detail, which made me feel confident in my purchase. The environment was also clean, comfortable, and welcoming. Highly recommended!

10 months ago

Very pleasant place to get your ring. SA will explain clearly on what are the differences and what not in each design. Should really come and check it out !
My SA is Jessie

10 months ago

Nice Environment. SA Krystal, Jessie, Jennifer provide good service and clear explanation.

10 months ago

A big thank you to Krystal for her professional service! She explained the different ring styles and diamond grades very clearly, and patiently recommended options that suited my needs. Throughout the entire process, I truly felt her sincerity and attention to detail. There was absolutely no sales pressure — instead, she gave honest advice like a trusted friend.

I’m so happy with the ring I chose in the end! Thank you, Krystal, for your thoughtful guidance and excellent service. Highly recommended for anyone looking for the perfect engagement ring!

10 months ago

Good service 😁

10 months ago

Great jewel shopping customer service provided by SA Jessie and Claire ! 👍🏼🥰

10 months ago

Good service from the Sales Service, Evonne. Found them on xiaohongshu.Thanks for the other sales service as well, they are really helpful to explain the details of the diamond cut and stuff. Thanks again.

10 months ago

Evonne good

10 months ago

(Translated by Google) Very satisfied with the style, many choices...
Thank you Belinda n Jennifer for the professional explanation.

(Original)
很满意款式，选择很多...
谢谢Belinda n Jennifer的专业解释。

10 months ago

(Translated by Google) Castiel KL, krystal is very nice.
There are many beautiful designs of rings here.

(Original)
Castiel KL, krystal very nice.
这里的戒指款式很多设计都很美。

10 months ago

(Translated by Google) Very satisfied! Great price, good service attitude, try their best to help me solve the problem! Especially my urgent order! 🥰 Highly recommended!

(Original)
很满意！价格优惠，服务态度良好，尽力帮我解决问题！尤其是我的急单！🥰 超级推荐！

10 months ago

Special thanks to our Sales Ambassador, Ms. Jessie.
She was very kind, professional, and explained everything clearly while giving us helpful advice. The shop environment is also clean, calm, and pleasant. Highly recommended!

10 months ago

I had an absolutely wonderful experience with Castile Diamond, and I want to extend a heartfelt thank you—especially to Jessie, who was the first to guide me through this meaningful journey with such care and expertise. Her patience, honesty, and attention to detail made a lasting impression and set the tone for everything that followed.

A big thank you also to Belinda, who continued to provide outstanding service with warmth and professionalism. Together, they made the entire process feel smooth, personal, and truly enjoyable.

The quality of Castile Diamond’s craftsmanship is exceptional, and their dedication to customer satisfaction is clear in every interaction. I’m incredibly happy with my purchase and deeply appreciate the thoughtful service provided by both Jessie and Belinda.

10 months ago

Thanks Jessie and Claire for greatly serving. They are nice and explain very professional